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How do I update my Unity Real Time Online/Unity Web 2.0 license?

You will need to contact Bio-Rad Software Support at 800-854-6737 option 3 then option 3 for software activation keys and subscriptions. You can update your license in two ways, both of which require you to have administrative privileges to the Unity Real Time Online/Untiy Web 2.0 account.

The first method is called the "Get Key" method.
  1. Login to Unity Real Time Online/Unity Web 2.0.

  2. In the Quick Links section of the Welcome screen click on Enter/Import QC Data.

  3. Click on Tools tab.

  4. Click on Security, Update License, then Get License.

The second method to update your license is getting the actual activation key through email. This method used for user's who have no administrative access to the Unity Real Time Online/Unity Web 2.0 account.
  1. You will receive an email from "ULM" withe the subject line "Unity Activation Key". The email will contain an attachment "key.xml".

  2. Save the attachment to your desktop.

  3. Login to Unity Real Time Online/Unity Web 2.0.

  4. In the Quick Links section of the Welcome screen click on Enter/Import QC Data.

  5. Click on Tools tab.

  6. Click on Security, Update License.

  7. Click on the Browse button and browse to your desktop.

  8. Select the key.xml file and click on Open button.

  9. Click on the Upload button.



If you require further assistance please contact Bio-Rad Software Support at 800-854-6737 option 3 then option 1.

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