Knowledge Base

Export Print

I get the error message ‘You cannot use Unity™ online until you download the database. Do you want to download the database now?’ when I click on the Watch button in Unity Connect.

This occurs when the client has the ‘Use with Unity Online’ option enabled in Unity Connect in the Options menu. To disable do the following:

1.  In Unity Connect click on the Options menu and remove the check mark in front of ‘Use with Unity Online’ by clicking on it.
2.  Click on the Watch button.

If the local server options were setup Clicking on Watch will begin processing files.

If you require further assistance please call Bio-Rad Software Support at 800-854-6737 option 3.

Knowledge Base Search

Knowledge Base Index

Log In / Register

Log In / Register
PLEASE LOG IN NOT REGISTERED?
Login ID
Password