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I get the message "Could not find the formater for ...." this occurred after installation of anti virus software(i.e. Norton Anti Virus 2010).

Certain Anti Virus software(i.e. Norton Anti Virus 2010) will see our file transformation programs within Unity Connect as viruses. If this occurs you will need to create an exclusion in your anti virus software. Please call your anti virus software vendor for assistance. 

If you require further assistance please contact Bio-Rad Software Support at 800-854-6737 option 3.

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