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    Your Privacy Matters
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    Privacy Policy

    QCNet Web Site Privacy Policy

     

    Welcome to Bio-Rad's Website Privacy Policy. This Privacy Policy outlines the data processing and privacy practices of Bio-Rad Laboratories, Inc. and its subsidiaries ("Bio-Rad").

    If you are a resident of the European Union please click here for supplemental GDPR statements.

    If you are a resident of California please click here for the supplemental California Consumer Privacy Act Notice.

    This Privacy Policy outlines Bio-Rad's practices regarding the collection and use of individually identifiable information ("Personal Data") that Bio-Rad collects about you on or via www.qcnet.com, www.bio-rad.com and its regional sites, such as www.bio-rad.it or www.bio-rad.au (collectively, the "Site"). This Policy does not apply to other data or processing practices, such as data collected offline or via other web pages (which may have their own privacy statements).

    If and when our Privacy Policy changes in any material or substantive way (such as any new uses of your Personal Data), the revised Privacy Policy will be posted on this Site and the Effective Date will be updated.

    1. We May Collect Personal Data When You Browse the Site

    When you visit the Site, we use cookies to store your preferences, to alert you to new areas that we think might be of interest to you, and to record past activity at the Site in order to provide better service. We also use cookies to store your country selection so that when you revisit the Site, the cookie recognizes your country and you do not need to select it again. You must enable cookies in your browser settings to use the Site. Cookies are small data files that our servers place on your computer's hard drive via your internet browser. Cookies will collect and process your IP address and domain name. Information provided by cookies can be read or modified afterwards only by Bio-Rad during your subsequent visits to our Site. You may configure your browser to notify you when it is about to place a cookie on your machine and you can then decide if you want to accept the cookie or not. The exact procedure will vary from browser to browser. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, if you choose not to accept cookies, you will not be able to use the Site. Bio-Rad generally stores cookies for one year after your last visit to the Site.

    2. We Collect Personal Data When You Complete Online Forms

    You may access the vast majority of the information on our Site without having to fill out an online collection form.

    There are areas of the Site that require you to register or complete forms so that we can provide you with services or items you request; for instance, online purchasing, eOrdering, online quote requests, event/seminar registrations, and software downloads. Information that you provide on these online forms may include your name, address, phone number, fax number, email address, and your interests in certain Bio-Rad products, product lines, or services. If you avail yourself of the benefits of full registration in countries where we offer e-commerce, you will also need to provide payment information and a valid Bio-Rad account number. We do not collect any sensitive data such as health-related information. Our collection of Personal Data when you complete any online registration or other Personal Data collection form at this Site is subject to this Privacy Policy.

    3. How We Use Personal Data You Provide

    The Personal Data you provide through online collection forms may be used by Bio-Rad to provide you with the products, materials, and services you request, as well as:

    • To improve, maintain, and protect our Site and to ensure that the content is relevant to your needs and preferences;
    • To enable you to view the local list prices (available for selected countries) and post your comments on our bulletin boards;
    • To respond to any other inquiries or requests that you might make;
    • To notify you about updates to our Site;
    • To conduct market, customer, and general business analysis for Bio-Rad’s internal use, and
    • To improve and/or develop our products, materials, and services.

    The Personal Data, if any, collected through cookies may be used by Bio-Rad as set forth in Section 1 of this Privacy Policy. If you do not provide your personal data to Bio-Rad we will not be able to provide you with the products, materials and services you request or the additional services listed above.

    4. Categories of Recipients to Which Your Personal Data May Be Transmitted

    Your Personal Data is held in confidence and never provided to any organization outside of the Bio-Rad group except as noted in this Privacy Policy.

    We may provide Personal Data to third parties in connection with fulfilling or processing your specific requests. For example, if you purchase products online using a credit card, we will contact that credit card company or its third-party service provider to process the order, and we will use a third-party shipping company to ship your order or other requested items such as our print catalog or literature. To enhance security, your credit card number is encrypted as it is transmitted over the Internet.

    We do not provide Personal Data that you supply to us to third parties for their own marketing purposes. We may provide Personal Data on a reasonable need-to-know basis to third parties bound by nondisclosure obligations. These third parties may be assisting us with the maintenance, protection, or operation of our Site and may work in connection with website, market, or business analysis conducted on our behalf for our use only. We may also provide Personal Data to third parties, who are bound by nondisclosure obligations, assisting us with marketing functions and data management. Any changes in these categories of recipients will be made only after the notification process set forth in the beginning of this Privacy Policy.

    We may share Personal Data with law enforcement or other entities as required or permitted by law. Personal Data may also be disclosed to third parties, who are bound by nondisclosure obligations, in connection with a Bio-Rad merger, acquisition, or sale.

    We may monitor internally, or using third-party tools, how a user accesses or navigates the Site by tracking IP addresses or other "click stream data". In order to improve this Site and our service to you, we currently use the Webtrends On Demand product to track Site usage. The On Demand product enables us to evaluate Site traffic and navigation data so that we can, for instance, see which pages of our Site are visited frequently, and which are not. You can find Webtrends On Demand Privacy Policy here: ondemand.webtrends.com

    We may also use or provide nonidentifiable data to third parties in order to perform market or business analysis, on our behalf and for our internal use. This ultimately helps us to improve our services to you.

    If you choose to register at our Site, you must provide your consent to the terms of this Privacy Policy, and therefore, to Bio-Rad's disclosure of your Personal Data to the third parties, for the purposes described in this Privacy Policy. Bio-Rad uses and discloses information only in connection with legitimate business purposes, and therefore, if you do not consent, you will not be able to register at our Site.

    5. Transfer to Recipients Outside of Your Home Country

    Some of our subsidiaries, affiliates, agents, or recipients outlined above are located or operate outside of your home country, and therefore, we may need to transfer your Personal Data outside of your home country for the purposes described in this Privacy Policy. The data protection laws in these countries may not provide an equivalent level of protection to those in your home country, but the recipients will abide by this Privacy Policy, as well as any other applicable laws. In addition, all recipients of your Personal Data will adhere to an adequate level of security as required by the laws of your home country. If you choose to register at our Site, you must provide your consent to the terms of this Privacy Policy, including this paragraph. Please note that if you do not consent, you will not be able to register at our Site.

    6. Personal Data Storage

    The Personal Data you provide to us is retained for the term reasonably necessary to process your requests as described herein; however, we may need to retain archival copies of Personal Data as required by applicable laws. In such cases, your Personal Data will be stored in a readable format only, so that no further processing activities may be conducted.

    7. Bulletin Boards

    Bio-Rad encourages you to share your comments and questions with us and other users at our bulletin boards; however, any material, information, or other communication that you post to a bulletin board as a "comment" will be considered nonconfidential and nonproprietary. Please do not post on any bulletin board any personally identifiable information or any other information that you wish to keep confidential.

    8. We May Contact You

    E-Mail

    If you choose to register at our Site, we will request your explicit consent to receive e-mails from Bio-Rad. If you wish to receive e-mails from us, notably informing you of new products, services, events, and other information related to Bio-Rad, please answer "Yes" to the corresponding question on the registration form. If you do not wish to receive e-mails from us, please answer "No". If you have given your consent to receive e-mails, each time we send you an email, you can opt-out of receiving future emails. Alternatively, to change your status on our email list, you can go to My Account under Lab Admin to verify your User Profile on QCNet and make the desired changes, or contact your local office or submit an e-mail through Feedback.

    Direct Mail

    If you choose to register at our Site, we may send you periodic mailings, notably catalogs and other materials informing you of new products, services, events, and other information related to Bio-Rad. If you wish to change your status on our mailings list, you can click on My Account under Lab Admin to verify your User Profile on QCNet and make the desired changes, or contact your local office or submit an e-mail through Feedback.

    No Ad Servers

    We do not partner with or have special relationships with any ad server companies and no third-party banner ads will appear on our website.

    9. Your Right to Access and Rectify Your Personal Data

    If you are a registered user, you have, among other rights set forth by applicable law, the following rights: you can revoke your consent(s) or enforce your rights by contacting your local office or submitting an email through Feedback, and you can access, modify/update, or delete your Personal Data at anytime. Access to your information is available once you log in; simply go to your Profile page and modify your Personal Data as desired. If for any reason you are unable to access or modify your Personal Data, you can contact your local office or submitting an email through Feedback.

    If you do not wish for your Personal Data to be processed, transferred, and/or used as set forth in this Privacy Policy, please do not provide your consent to the terms of this Privacy Policy during the registration process, or provide such Personal Data to Bio-Rad.

    10. Security

    We maintain physical, technical, and organizational safeguards to protect your Personal Data from unauthorized or inappropriate access. Further, we always use industry-standard encryption technologies when transferring and receiving Personal Data exchanged with our Site. Our servers hosting your Personal Data are located in California, USA.

    11. Children

    This Site is not intended for persons under 18 years of age. However, we do offer certain classroom and teacher materials through our educational programs; teachers and their students may use this Site and the materials that we provide through our educational programs at their own discretion. We do not knowingly solicit or collect personal information from or about children or minors, and we do not knowingly market our products or services to children or minors.

    If you have any question or if you feel that this Site is not following its stated Privacy Policy, you may contact your local office as listed on the Contact page, or submit a Feedback message.

    If you do not wish for your Personal Data to be collected, transferred or otherwise processed as set forth in this Privacy Policy, please do not provide your consent to the terms of this Privacy Policy during the registration process, or provide such Personal Data to Bio-Rad.

    Effective May 25, 2018

    Terms of Use

    Terms of Use

    Welcome to Bio-Rad QCNet web site Terms and Conditions (hereinafter referred to as "Site Terms"). Please read these web site terms of use carefully. By using this Site, you are agreeing to comply with and be bound by the following terms of use. Please review the following terms carefully. If you do not agree to these terms, you should not use this Site. By using our Site, you are agreeing to comply with and be bound by the following terms of use. Please review the following terms carefully. If you do not agree to these terms, you should not use this Site. Please be advised that not all products or services appearing at this web Site may be available in your geographic location.

    Acceptance of Agreement

    You agree to the terms and conditions outlined in this Terms of Use Agreement ('Agreement') with respect to our site (the 'Site'). This Agreement constitutes the entire and only agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content, products or services provided by or through the Site, and the subject matter of this Agreement. This Agreement may be amended at any time by us from time to time without specific notice to you. The latest Agreement will be posted on the Site, and you should review this Agreement prior to using the Site.

    Copyright

    The content, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the Site are protected under applicable copyrights, trademarks and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use or publication by you of any such matters or any part of the Site, except as specifically allowed in this Agreement, is strictly prohibited. You do not acquire ownership rights to any content, document or other materials viewed through the Site. The posting of information or materials on the Site does not constitute a waiver of any right in such information and materials.

    Conflicting Terms

    Certain sections or pages of this Site contain separate and/or additional terms and conditions, such as our Privacy Policy. In the event of a conflict, the separate and/or additional terms and conditions will prevail over the present terms of use for those sections or pages.

    Restrictions on Use of Content

    Except as authorized by law, you agree not to export or re-export the materials at this Site to any country, or to any person, entity, or end-user subject to U.S. export controls, including without limitation countries subject to U.S. embargoes or trade sanctions and persons or entities listed on the U.S. Department of Commerce Bureau of Export Administration's Denied Parties List and the U.S. Department of Treasury's Specially Designated Nationals. You may not use the materials at this Site, or any copy or adaptation thereof, in violation of any applicable laws or regulations including without limitation U.S. export laws and regulations. Subject to the foregoing, Bio-Rad authorizes you to view and download the materials at this Site solely for your personal, non-commercial use, provided that you retain all notices regarding Bio-Rad copyright and other proprietary rights that are contained in the original materials on any copies of the materials. The materials contained at this Site are owned by, and protected by, copyrights and other proprietary rights held by Bio-Rad and third parties. All rights reserved. You may not modify the materials at this Site in any way or reproduce or publicly display, perform, or distribute or otherwise use them for any commercial purpose.

    Disclaimers Associated with Web Site Content

    YOUR ACCESS TO AND USE OF THIS SITE IS AT YOUR OWN RISK. THE INFORMATION, CONTENT AND DOCUMENTS FROM OR THROUGH THE SITE ARE PROVIDED "AS-IS," "AS AVAILABLE," WITH "ALL FAULTS," AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED (INCLUDING BUT NOT LIMITED TO THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE). THE INFORMATION AND SERVICES MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. WE AND OUR AFFILIATED PARTIES HAVE NO LIABILITY WHATSOEVER FOR YOUR USE OF ANY INFORMATION OR SERVICE, EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT. IN PARTICULAR, BUT NOT AS A LIMITATION THEREOF, WE AND OUR AFFILIATED PARTIES ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE NEGATION AND LIMITATION OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN US AND YOU. THIS SITE AND THE PRODUCTS, SERVICES, DOCUMENTS AND INFORMATION PRESENTED WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS.

    ALL RESPONSIBILITY OR LIABILITY FOR ANY DAMAGES CAUSED BY VIRUSES CONTAINED WITHIN THE ELECTRONIC FILE CONTAINING A FORM OR DOCUMENT IS DISCLAIMED.

    BIO-RAD ALSO DISCLAIMS ALL LIABILITY FOR ANY INFORMATION AND MATERIAL CONTAINED IN ANY NON-BIO-RAD WEB SITES LINKED TO THIS SITE. A LINK TO A NON-BIO-RAD WEB SITE DOES NOT MEAN THAT BIO-RAD ENDORSES OR ACCEPTS ANY RESPONSIBILITY FOR THE CONTENT OR THE USE OF SUCH WEB SITE. IF YOU DECIDE TO ACCESS ANY OF THE NON-BIO-RAD WEB SITES LINKED TO THIS SITE, YOU DO SO ENTIRELY AT YOUR OWN RISK.

    Subscription or Charge Based Content and/or Services

    Some or all Site content and/or Services available on or via this site may be available conditioned on your purchase of a subscription or payment of a one-off charge, including but not limited to the Unity Interlaboratory Program, the EQAS Proficiency Testing program, and all related functionality. Except where expressly provided in other applicable terms, where subscription fees, or other fees including one-time charges are assessed with respect to Services or access, Fees shall be payable by Users in advance at the time, by the means of payment and at the rates stipulated by Bio-Rad. Bio-Rad may deny or suspend access in the event of late or non-payment of any fee due.

    Service renewals may be purchased up to 2 months (60 days) prior to the Service expiration date. Upon the renewal of the Service, the new subscription period start date will be the date immediately following the date of expiration of your then-current Service. Failure to renew the Service within 60 days prior to expiration may result in cancellation of the Service. You may cancel your subscription to any fee-based content and/or services by contacting your local Bio-Rad office.

    Bio-Rad will make commercially reasonable efforts to inform Users who subscribe to Fee-based content and/or Services of any fee changes in advance.

    License Grants

    Bio-Rad hereby grants you a non-exclusive, non-transferable, time limited worldwide license to use the Licensed Software, a browser interface and data encryption, transmission, access and storage, as part of the Unity Interlaboratory Program and/or EQAS Proficiency Testing Services (and related functionality), solely for your own internal business purposes, subject to the terms and conditions of your Subscription.

    You do not have the right to and shall not sell, rent, or sub-license the Licensed Software, use the Licensed Software in the operation of a service bureau or time-sharing arrangement, or otherwise redistribute the Licensed Software to any person or entity outside the Enterprise not authorized to use it.

    The Licensed Software may contain or be derived from portions of code and documentation provided by third parties including, without limitation, Westgard Inc. under license to Bio-Rad. Bio-Rad has assumed responsibility for the selection of such code and documentation and its use in producing and licensing the Licensed Software.

    The Software License Grant does not permit you to reverse engineer, decompile, or disassemble the executable form of the Licensed Software.

    Your Input

    You are prohibited from posting or transmitting to or from this Site any material that is unlawful, threatening, libelous, defamatory, obscene, pornographic, or that otherwise violates anyone's rights. Bio-Rad retains the right to remove any messages including, but not limited to, any material that it deems abusive, defamatory, obscene, or otherwise unacceptable, unlawful or in violation of any third party's rights. Bio-Rad is not liable in any way for the content of messages posted by you or any other user, and such messages do not necessarily represent the ideas or opinions of Bio-Rad. You agree to indemnify and defend Bio-Rad from any third party liability incurred as the result of any material you have posted or transmitted from this website.

    Bio-Rad assumes no responsibility for reviewing unsolicited ideas for our business (like product or advertising ideas) and will not incur any liability as a result of any similarities between those unsolicited ideas and ideas that may appear in future Bio-Rad products and advertising. You agree that all rights to materials and ideas submitted by you to Bio-Rad may be used by Bio-Rad for any purpose without compensation to you.

    User Registration

    To post, upload or download materials or data, communicate via and to access this site, Services, resources and certain or all Site content, User is asked to provide registration details and log on. It is a condition of use of this site, Services and Site content that all registration details User provides are and will remain true, correct, current and complete. You therefore agree to notify Bio-Rad immediately of any changes which are relevant to your registration.

    Logging On/Off

    Where you log on in order to gain access to this site or a part of this site, where Bio-Rad provides a 'log-off' option, you undertake to log off and exit from your account at the end of your session. Bio-Rad reserves the right to log off logged on Users whose accounts are inactive for an extended period of time. In order to preserve quality of service for all users as a whole Bio-Rad reserves the right to disconnect you from the Service if your connection to the Service is idle or in any event after 20 minutes.

    Passwords And Account Details

    User is responsible for maintaining the confidentiality of his or her password, account number, ID and other details (if any) and for all activities under User's account. Any unauthorized use of User's account or other breach of security should be reported to Bio-Rad immediately. Your registration and/or subscription is personal to you and you may not disclose or make available your account name, ID or password to others. Any disclosure by you of your account name and password may result in termination of your registration and/or subscription and, where you register for fee/subscription-based content/Services, such termination shall be without refund.

    User Content - Uploaded or Provided Information/Materials

    In these Terms, User content is information or other content, which is or may be provided to Bio-Rad or entered or uploaded by User via this site or related means, including (without limitation) interlaboratory data, proficiency test results, statistical derivatives, pictures, graphics, document or data files, texts, opinions, personalization settings and other information.

    By uploading User content to this site, pursuant to or by reason of site, Services or Site content use or otherwise, User automatically grants Bio-Rad , Bio-Rad Affiliates and their designees a perpetual, irrevocable, right and license to create, publish, translate, display and distribute de-identified, statistical derivative reports and data into any form or medium, including but not limited to interlaboratory reports and proficiency test reports.

    However, this section does not apply to any personal information submitted by a User which identifies him or her.

    Personal Information

    Personal information will be processed in accordance with the Privacy Policy of this or related Bio-Rad websites, elsewhere in these Terms and any other terms and conditions which apply specifically to any relevant transaction (if any) between User and any Bio-Rad affiliate.

    Storage and Loss of User Content

    Bio-Rad shall not be liable for any loss, deletion, removal or failure of delivery to the intended Service of User content uploaded to this site, whether caused by computer virus, unauthorized access or otherwise. Users are encouraged to retain a back-up copy of all User content and Users undertake that they shall do so in respect of all uploaded User content.

    Software Downloads and Online Applications

    Any Licensed Software programs, services or utilities available for download or as a remote application or service, from the Site content are provided by way of support and service to Users. User's use of any downloaded Licensed Software programs shall be governed also by the terms of any associated on- or off- line documents, end user license or other relevant agreements, and terms and conditions specified by the relevant vendor or licensor (EULA) (which shall supersede these Terms, in the case of any inconsistency with these Terms). Applicable EULA's may impose additional warranty and liability exclusions or limitations on the software program. The downloading of any software program constitutes acceptance of these Terms. If you do not agree with these Terms, you may not download any software program or accompanying online documentation.

    Termination

    Bio-Rad may terminate User's access to or registration through this site if User's account is not accessed or if User does not log-on during any period of 6 months or more. In such circumstances, Bio-Rad will make attempt to send notice of termination to Users at their last notified contact address or e-mail address. Upon termination, Bio-Rad will retain User Content for a period of two years, or as deemed necessary to meet regulatory requirements.

    Restrictions on Links

    If you would like to link to Bio-Rad's QCNet Site, you must comply with all applicable laws and the following guidelines:

    A web site that links to Bio-Rad's QCNet web site:

    • may link to, but not replicate, QCNet web site content;
    • should not create a browser or border environment around QCNet web site content;
    • should not imply that Bio-Rad is endorsing it or its products;
    • should not misrepresent its relationship with Bio-Rad;
    • should not present false information about Bio-Rad products or services;
    • should not use the BIO-RAD trademark or any other trademarks owned by Bio-Rad without permission from Bio-Rad;
    • should not contain content that could be construed as distasteful, offensive, or controversial

    Indemnification

    You agree to indemnify, defend and hold Bio-Rad and its agents, officers, directors, employees, subcontractors, successors, assigns, third party suppliers of information and documents, product and service providers, and affiliates harmless from any liability, loss, claim and expense related to your violation of this Agreement or use of the Site.

    Limitation of Liability

    Bio-Rad shall not be liable for any loss, injury, claim, liability, or damage of any kind resulting in any way from (1) any errors in or omissions from the Site or any services or products obtainable therefrom, (2) the unavailability or interruption of the Site or any features thereof, (3) your use of the Site, (4) the content contained on the Site, or (5) any delay or failure in performance.

    Severability

    In the event that any of the provisions herein shall be held by a court of competent jurisdiction to be unenforceable, the remaining provisions shall remain in full force and effect and shall be construed as a whole in such a manner as will carry out the purpose hereof and afford Bio-Rad the maximum protection of its business interests allowed by law.

    Applicable Laws

    These terms of use shall be governed by and construed in accordance with the laws of the State of California, United States of America, without giving effect to any principles of conflicts of laws. However, to the extent that these terms of use conflict in any material way with any applicable law or regulation, such law or regulation shall control. You agree to comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of the Site and the Content and Materials provided therein.