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When I create a new user under my lab, I am unable to see any tests/lots/labs for the new user. Help!

When you create a new account, you need to associate the new user with the lab numbers you want that user to see. Please follow these steps to assign lab(s) to a user:
  1. Log on the administrator account for your laboratory.
  2. Tools tab > Security tab > Administrator Tab
  3. Click on Assign Lab Numbers button.
  4. Choose the new user under the dropdown menu.
  5. Click on the lab numbers you want to associate that account with.
  6. Press OK
  7. Log on the new user.

If you require further assistance please call Bio-Rad Software at 800-854-6737 option 3.

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