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Why am I unable to log in to URTO/UW2? Receiving red text 'System.Data.SqlClient.SqlException' SQL error message.

This occurs when you are logging in for the first time on a machine/user account and the database authentication information has not yet been configured. It can also occur if browser cookies have been deleted.

When you are presented with a screen asking to configure a server, username, password, and database, you must enter the database authentication information, not your actual username and password for URTO/UW2.

That information is as follows:

Select SQL Server Authentication
User: sa
Password: biorad

Once you have input this information and click OK, you should be presented with the standard login.

If you require further assistance please call Bio-Rad Software Support at 800-854-6137 option 3.

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